Why this privacy statement?
We process your personal data for the benefit of our service provision. We attach great importance to your privacy and we will, therefore, treat these personal details confidentially and carefully. Personal data is processed in accordance with the legal provisions such as the Data Protection Act and, from 25 May 2018, the General Data Protection Regulation (also known as GDPR). We would like to further inform you about this in this privacy statement.
Applicability of privacy statement
This privacy statement provides information about the processing of personal data by or on behalf of Green Solutions International BV. and only applies to the use of its customers’ personal data and visitors to the website.
This privacy statement does not apply to websites of third parties, such as websites or apps to which Green Solutions International BV. refers on its website and in its emails. Green Solutions International BV. recommends that you consult the privacy policy of these third parties on the relevant websites.
The identity of Green Solutions International BV.
Green Solutions International is the responsible person within the meaning of the Personal Data Protection Act and - with effect from 25 May 2018 - the General Data Protection Regulation. In this privacy statement, information is provided about the collection and processing of personal data by or on behalf of Green Solutions International.
Green Solutions International is known under Chamber of Commerce number 55257577. Green Solutions International is located and office-containing in Suikersilo-West 30, 1165MP, Halfweg in the Netherlands, and accessible via the e-mail address support-en@green-solutions.com..
How do we collect personal data?
Green Solutions International BV. can receive information from you in the following ways:
- Directly from you: for example, by entering into an agreement with us, if you contact us by email, telephone or in writing, you make an enquiry via our website, register for activities, by handing over data at events or when you subscribe to our newsletter.
- Through our own website: for the purposes of carrying out, improvement and registration of our services, we collect various information through our website and newsletter by the use of cookies, among other things.
- Through third parties: we may use the services of third parties. These third parties then act on behalf of Green Solutions International BV. This privacy statement also applies to the data collected via these third parties when they act as a processor for Green Solutions International BV. We are not responsible for the collection of data that does not take place on behalf of Green Solutions International BV. In this regard, we refer you to the privacy policy of these third parties.
What personal data do we collect?
Green Solutions International BV. may process personal data about you because you use the services of Green Solutions International and/or because you provide it to Green Solutions International yourself when you provide us with information. Green Solutions International can process the following personal data:
- Contact and account details, including name, address, telephone number, email address, date of birth, your company or employer, job role, account(s) and any login details that you provided.
- We do not save payment and invoice details if you make an online payment via a third party such as an online payment facility. If you provide this information yourself to us in another way, for example, in writing or by email, it could be that it is stored.
- Website details – such as IP address, traffic and location data and information about the use of our website, online systems and newsletters.
- Information that you submit when you apply for a job with us, such as your CV, motivation and any related information.
For what purposes do we collect your personal data?
Green Solutions International uses personal data obtained in the first instance to carry out the agreement that we conclude with the customer in the context of offering products and services on our website and for internal administration. More specifically, we ask you to share your personal data with us for the following purposes:
- For the benefit of entering into, maintaining and improving the contractual relationship with its (potential) customers, or for improving the services and products and services.
- For the application and implementation of legal obligations.
- To make analyses regarding purchasing and visiting behaviour on the website.
- To provide you personal promotions, offers, tips and information by email and/or post.
- To provide purchase-related information such as user guides, usage tips, information, warranty certificates, purchase receipts and related products and services.
- To send promotions on the birthday of (potential) customers.
Green Solutions International may send newsletters by email. If you no longer wish to receive a newsletter, you can use the unsubscribe link at the bottom of the newsletter.
Personal data is not used for purposes other than those described above.
With whom do we share your personal data?
Green Solutions International may share your personal data with companies affiliated with Green Solutions International, its clients, subcontractors (such as processors) who provide services on behalf of us or carry out assignments, suppliers, government agencies and other business contacts.
Green Solutions International may be required to provide your details due to a statutory obligation on Green Solutions International and/or following requests from authorities.
Green Solutions International has taken the necessary organisational and contractual measures to ensure that personal data is processed and protected in line with European legislation.
What cookies do we place?
Our website uses cookies, with which technical information is saved. Cookies are small information files that a website leaves on your device, with which your activities on our website are followed. It concerns for example:
- the IP address of the visitor;
- the date and time of the visit;
- the URL of the referring site (the site from which the visitor originates);
- the pages visited on our website;
- information about the browser used (type and version, operating system, etc.).
We use technical information and cookies to facilitate your visit to the website and to optimise the performance and user experience of the website. Cookies can be placed both by Green Solutions International itself and by other parties with whom Green Solutions International cooperates. Below is an overview of the types of cookies that are placed through the Green Solutions International website:
Functional cookies
Green Solutions International places cookies that are necessary for the website to function properly and to provide a requested service. These cookies are used to save certain user and preferred settings, to save any login data and to optimise the user-friendliness of the website.
Analytical cookies
Green Solutions International uses analytical cookies, such as the Google Analytics cookies, which collect information about the use of the website. These capture, among other things, the number of website visitors, the visited pages and the duration of their stay. The collected data is used to improve the service and optimise the content of the website to the wishes and needs of the users.
Green Solutions International has concluded a processor agreement with Google for the use of Google Analytics. This agreement ensures that the Google Analytics cookies have been set in the most privacy-friendly way. Green Solutions International has not given Google permission to use information obtained through Green Solutions International for other Google services.
Tracking or advertising cookies
Tracking cookies are cookies that collect data about the (internet) behaviour of the website user. These tracking cookies are used to enable the user to make optimal use of our website. For example, these cookies are used to record information about the visit so that relevant information can be used for the convenience of the user on a subsequent visit, for example by filling in forms or offering ads that match the (search) profile of the user. We also use tracking cookies to show you relevant ads on websites of third parties.
Disabling cookies
Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on our and other websites may not function properly if cookies are disabled in your browser.
Social media
On our website, you can share information on social media, through the available social media buttons. The relevant social media can place cookies through these buttons. We have no influence on the use by these parties. They are responsible for the use and provision of data obtained in this way. The privacy policy and the general terms and conditions of the relevant social media are applicable to this use.
How long do we keep your data?
Green Solutions International does not store your data longer than necessary for the implementation of the agreements and in any case no longer than 24 months after the agreement has been terminated unless this is necessary to comply with a statutory obligation for retention.
The termination of an agreement, in this case, means the cancellation of a customer card or the unsubscribing of a newsletter. If you wish to have your data removed in full, you can submit a request for this (see below).
What are your rights?
You must ensure that Green Solutions International has the correct personal data. You can object to the use of certain data by Green Solutions International, or request your data for inspection, correction and/or removal of your (personal) data in writing to the e-mail address support-en@green-solutions.com.. Upon written request, any corrections made by you will be processed. Green Solutions International will respond to your request as quickly as possible but within four weeks.
If you want to remove your data, please provide us with:
- Your full name
- All e-mail addresses you currently use and have used in the past
- Your (mobile) phone number
After receiving your request and data, Green Solutions International will remove all your personal data from all its systems unless it's legally not allowed to remove data. We will process this within 4 weeks after receiving the complete data and we will send you an overview of the entries we removed.
Complaints about the use of personal data can be directed to Green Solutions International or to the legally competent institution in our country.
How do we secure your personal data?
Green Solutions International takes the protection of personal data very seriously and takes appropriate physical, administrative, organisational and technical measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification.
Should you still have the impression that your data is not properly secured or there are indications of misuse, or if you would like more information about the security of your personal data, please contact Green Solutions International on support-en@green-solutions.com..
Changes
We can change our privacy policy. We will amend any changes to our privacy policy in this privacy statement. We, therefore, recommend that you regularly check our current privacy statement with regard to any changes.
Questions, comments, complaints
If you have any questions, comments or complaints in response to this privacy statement or about the way Green Solutions International handles your personal data, you can contact us by e-mail on support-en@green-solutions.com..